Shipping & Returns:
Shipping:
All shipments are made via economy ground shipping and should be expected to arrive in 3-10 business days depending on geographic location. Please see rates at checkout for current shipping rates. Customers in Hawaii, Alaska, and Canada should allow for additional time for shipping.
RETURNS & REFUNDS
Customer Satisfaction
At American Global Health Group, LLC customer satisfaction is our #1 goal. Each shipment is inspected before leaving our warehouse, in the event you are not satisfied with your purchase, simply follow the instructions below.
Return Policy & Exchanges Guarantee
How to obtain a Return Merchandise Authorization (RMA) if you are not satisfied with your purchase; If, for any reason, while you are within the 30 day allotted time period, you are not satisfied with your purchase you may call Customer Service at (855) 400-3879 M-F 9AM - 3PM ET or email customerservice@aloderma.com to make arrangements to send your purchase back for full credit less shipping and handling. You must call our customer service department to receive an RMA number and instructions to return the product. If this information is not attained we may be unable to issue a credit. All product being returned must be received within 30 days of obtaining an RMA number. You will receive a refund of the purchase price, less shipping and handling within 2-4 weeks from the date the product is received. Charges on your credit card statement will appear as ALODERMA. Thank you for your purchase.
Customer Returns Mailing Address
(Do not send returns without an RMA or they will be rejected)
4350 N 5th St Suite 100
North Las Vegas, NV 89032
Corporate Mailing Address
11335 NE 122nd Way
Suite 105 - #2403
Kirkland, WA 98034-6933
Pricing & Sales Tax
All prices are in U.S. Dollars (USD) and are subject to change without notice. If you order through our secure online shopping cart, all orders are subject to verification and acceptance before shipping
